Business Services

The Idaho Department of Correction's Bureau of Management Services and Bureau of Contract Services support IDOC's public safety mission by providing a wide range of support activities. Management Services provides budget and payroll management; information technology; and fiscal services (Cost of Supervision and Offender Account Management.) Contract Services provides grant/contract administration; offender records; dietary services; capital construction projects; and contract facility monitoring. 

Business Services is also responsible for the management of the processes for the departmental projects. The IDOC Project Management Office (PMO) provides professional project management services by coordinating, facilitating, and accelerating the implementation of strategic IT and business-focused projects within the department. PMO project managers plan and manage projects approved and prioritized by the Leadership Team or mandated by legislative initiative. They apply formalized and systematic processes with a collaborative approach to maximize the achievement of project goals within defined scope, schedule, resources, and deadlines. Projects managed by the PMO vary in terms of complexity and time lines, but usually impact or draw resources from multiple divisions and/or bureaus, and may also involve other government agencies, organizations, and outside contractors.

Management Services Division Chief - Patrick Donaldson


We provide the business support necessary to manage:

1,960 employees

11 Idaho prisons and 1 out-of-state facility; 4 Community Reentry Centers; and 7 Probation and Parole district offices with 20 satellite offices

8,100 confined offenders

17,600 offenders under active community supervision

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