Offender Services

The Idaho Department of Correction understands the value of the support or family and friends as part of the rehabilitative process.  Writing and receiving mail is part of that support, but mail guidelines must be followed. 

While basic needs are provided for offenders, family and friends can provide additional services.  Following is a list of services family members and friends can provide:

  • Additional funds to an offender's account by sending money orders or cashier's checks (no cash or checks are accepted) made payble to the offender (must include the offender's IDOC number) and sent to the facility in which the offender is housed.  Please read the Offender Accounts FAQ for more information.
  • Prepaid collect accounts can be set up by family and friends directly through GTL by calling the customer service number: 1-888-288-9879, or by going on-line to www.PCSDailyDial.com. See phone services for more information.
  • Family and friends can provide addtional commissary items for offenders by purchasing commissary packages for offenders.
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