Phone Services

Four pay phones side by side with metal stools
Phones at ISCI's Reception and Diagnostic Unit

The inmate phone service provider is Global Tel Link (GTL).

All calls are 30 minutes except at Idaho Maximum Security Institution, which allows 45 minutes. There are no calling cards. Calls are either debit (through the commissary provider) or prepaid collect calls set up by family and friends.

  •  Attorney calls follow the same guidelines as below.  All calls are recorded unless IDOC has been contacted to stop recording attorney’s legal calls. 
  • For rate information at community work centers, go to Community Work Center rates.

The rates are as follows:

DEBIT

Local and intrastate calls $3.40

Interstate and Canada calls $3.40

International $5 setup and $1 per minute plus tax (debit only)

PREPAID COLLECT

Local and intrastate calls $3.60 plus tax

Interstate and Canada calls $3.60 set up $.80 per minute, plus tax

COLLECT

Local and intrastate calls $3.80 plus tax

Interstate and Canada calls $3.80 set up $.85 per minute, plus tax

Note: The inmate can make debit calls by purchasing time through the inmate commissary provider.

Prepaid collect accounts can be set up by family and friends directly through GTL by calling the customer service number: 1-888-288-9879, or by going on-line to www.PCSDailyDial.com

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