Out of State: Karnes County Correctional Center

aerial photo of KCCC from GEO Group website
Physical Address:
810 Commerce Street
Karnes City, TX 78118
(830) 780-3525

Due to a shortage of beds in Idaho’s prisons and jails, the Idaho Department of Correction began sending inmates to the Karnes County Correctional Center in Karnes City, Texas in February of 2018. 

Up to 150 male inmates will be held at the facility temporarily while the department seeks a long-term agreement with a prison-bed provider.

The Karnes County Correctional Center is a 550-bed facility operated by the GEO Group. During the time Idaho inmates are at the facility, the Idaho Department of Correction’s Contract Oversight Unit will closely monitor the facility’s operation in person and onsite to assure it meets the standards the department sets for its contract-bed providers. 

The Karnes County Correctional Center is accredited by the American Correctional Association and the Texas Commission on Jail Standards. It has passed inspections by the Texas Department of Health Services and U.S. Department of Homeland Security.


Karnes Correctional Center
810 Commerce Street
Karnes City, TX 78118

*Letters without return addresses will not be delivered. 

* Packages are only accepted if sent direct from the vendor. 

PHONE: (830) 780-3525


Friends and family will continue to make deposits into trust (commissary) account through Access Corrections.  Transaction fees will still apply.

Online: www.accesscorrections.com  

Phone: 1-800-345-1884

 Mail:  (mailed in deposits must include the deposit coupon from the Access Corrections website) Access CorrectionsSecure Deposits-IdahoPO Box 12486St. Louis, MO 63132 

Money will be posted in accordance with our customary practices and then transferred to the receiving facility to post to inmate trust. The timing of those transactions is not yet known but we are working to make it as quick as we can using electronic transfers.

VISITING:  Family/friends wishing to visit inmates HOUSED AT KCCC ONLY must send their visiting applications and any other required documents to DW Higgins at the address below. Applications mailed directly to KCCC will delay the application process. Send visiting applications to:

DW Higgins, IDOC
Attn: Visiting
1299 N. Orchard St., Ste 100
Boise, ID 83706


Inmate phone services at the destination location are provided by Global Tel*Link.

Refunds for prepaid phone numbers can be obtained by calling Inmate Calling Solutions (ICS) at 1-888-506-8407 or by writing them to:


Customer Service Refunds

2200 Danbury Street

San Antonio, TX 78217

Funds on inmate debit accounts will be transferred to Global Tel*Link by ICS within 15 days of the transfer from IDOC. 


JPay is not currently offered at the destination location, however, players are being allowed.  Inmates are encouraged to spend down their JPay media account before departure.   

Generally all funds on a JPay media account are subject to forfeiture if an inmate is removed from an IDOC facility or released; however, for this out-of-state transition, any remaining funds or stamps will remain on the account until the inmate is returned to an IDOC facility and can again access said funds. 

If an inmate is released from custody, any unused media funds held by JPay are subject to forfeiture and can be taken by JPay.

Only the content actively downloaded and saved to the player will be accessible when an inmate is out of state. JPay services will not be available and wireless will not function. Inmates will have access to saved music, photos, VideoGrams, ebooks, and games.   They will not have an opportunity to purchase new content once they leave an IDOC facility. Any content that is lost or corrupted while out of state is non-recoverable by the inmate or IDOC unless and until that inmate returns to an IDOC facility.

Mortality switch extensions will be provided by JPay free of charge. JPay devices will be provided with a 12-month mortality switch which must be acquired by syncing the player to the kiosk in the housing unit. Failure to sync the player before transfers are made will render the player inoperable after 30 days so it is imperative that each inmate sync their player to the housing kiosk as quickly as possible once he is moved to the staging unit.

Players which malfunction or break while an inmate is housed out of state must be sent home. Friends and family can work with JPay to remove security features and effect repairs by contacting JPay at 1-800-574-5729.  

The mailing address for JPay is:               

JPay, Inc.               

Attn Media Department               

12034 Miramar Parkway               

Miramar, FL  33025


Inmates who have an MP3/MP4 device need to obtain a mortality switch extension from Keefe. Mortality switch extensions are free of charge and by contract are four years from the date the extension is applied. Once we identify a staging location, Keefe can come to that unit to retrieve players, push the extension and return the players before the transfer date. Any inmate who misses this opportunity can obtain the extension from Keefe commissary at the destination location (I don’t know what process that will be). MP3/MP4 players that malfunction or break while an inmate is housed out of state must be sent home.


All visitors approved in Idaho will also automatically be approved at KCCC. Contact visiting is provided using seven tables. There are also four non-contact visitation stations for those in restrictive housing.

Visitation hours are:

  • Thursday 8:00 a.m. to 5:00 p.m.
  • Friday 8:00 a.m. to 5:00 p.m.
  • Saturday 8:00 a.m. to 5:00 p.m.
  • Sunday 8:00 a.m. to 5:00 p.m.


Deputy Warden Tim Higgins, IDOC Contract Prison Oversight Unit, thiggins@idoc.idaho.gov or 208-658-2172.

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