Crews working on phone service

Technicians are working hard to fully implement the Idaho Department of Correction’s new inmate phone system.

The new system came online on Monday. Users report a variety of problems including poor audio quality and the inability to accept calls from offenders.

Please know we understand how very frustrating this circumstance is for inmates and their loved ones.

The phone service provider, CenturyLink, is working diligently to make repairs. But if you have a special concern you wish to report, you can call the company at 888-506-8407 or IDOC at 208-658-2176.


Story published: 10/01/2014
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