Phone outage preventing deposits to inmate phone accounts

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A phone service outage for Inmate Calling Solutions (ICS) is preventing families and friends of Idaho Department of Correction inmates from depositing funds into inmate’s telephone debit calling accounts.

The outage affects many toll-free numbers, including this one: (888) 506-8407.

Until service is restored, families and friends of inmates are asked to use this number: (855) 698-0010.

The phone service provider is aware of the problem.

Repairs are underway but there’s no word on when service will be restored.

Story published: 09/04/2015
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