Month: February 2025
2025-02-26 Update
Resident Communications Update/Memo #4 Topic: New ViaPath Tablets Every resident gets a free tablet to use while in an IDOC facility, but the tablets belong to the facility. You will also receive one charger and one set of earbuds (with…
Read Full Article2025-02-19 Update
Resident Communications Update/Memo #3 Topic: Email Changes Residents won’t be able to use JPay messages. People you talked to using JPay can still see the old messages and attachments, like photos. If you want to keep any photos, ask the…
Read Full Article2025-02-12 Update
Resident Communications Update/Memo #2 We are still planning the transition from JPay tablets to ViaPath in May 2025. Many residents are asking if they can still use the old tablets. Yes, you can still use them. The stuff you downloaded…
Read Full Article2025-02-06 Update
February 06, 2025 The contract between IDOC and IC Solutions has been updated to include a transition to a new tablet system. The exact transition date is still being determined. We anticipate the transition to begin during the month…
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The deployment of the new ViaPath tablets is complete for all Idaho facilities. IC Solutions has transitioned away from the JPay Electronic Communication Services (ECS) program for IDOC residents. Each resident has been provided a free Bridge 8™ tablet. Subscription-based…
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