2025-04-16 Update
Resident Communications Update/Memo #11 Topic: JPay Stamps and Kiosk Problem Update In accordance with the JPay Terms of Service, JPay stamps are not transferrable and are not refundable. As previously […]

Family members and friends have reported challenges receiving calls from Idaho correctional facilities, including calls being identified as spam or failing to connect.
Please review the troubleshooting document for additional information and support resources. We understand staying connected with loved ones is important, and we appreciate your patience as solutions are implemented to improve call reliability.