Resident Communications Updates

2025-04-30 Update

Resident Communications Update/Memo #13

Topic: Deployment Schedule, Pricing and Packages

Deployment Schedule - We have received the deployment schedule. These dates are confirmed, barring any unforeseen circumstances that would cause a delay. Trainings for residents will occur on the deployment date.

  • Saguaro                        Thursday, May 15th
  • MVTC                           Tuesday, May 20th
  • Nampa CRC                 Wednesday, May 21st
  • Treasure Valley CRC    Thursday/Friday, May 22nd and 23rd
  • East Boise CRC           Thursday/Friday, May 29th and 30th
  • SICI                              Wednesday, June 4th
  • Twin Falls CRC             Friday, June 6th
  • ICIO                              Wednesday, June 11th
  • NICI                              Friday, June 13th
  • SAWC                           Tuesday, June 17th
  • Idaho Falls CRC           Wednesday, June 18th
  • ISCI                              Thursday/Friday, June 26th and 27th
  • IMSI                              Thursday, July 3rd
  • ISCC                             Thursday/Friday, July 10th and 11th
  • SWBCC                        Wednesday, July 16th
  • PWCC                           Thursday/Friday, July 17th and 18th

Pricing and Packages – Thank you to everyone for your patience as we worked to obtain more entertainment and pricing options. The approved pricing and packages are here:

  • Domestic Calls - $0.06 per minute
  • International Calls - Cost+$0.06 per minute
  • Free Profile - $0.00 per minute – ICS to provide unlimited access to the Free Profile which will at a minimum include access to the messaging application (per message fees apply), secure phone calling application (same per minute cost as a regular phone call), electronic forms, educational resources, PREA resources, documents/facility information, Wellness, commissary ordering, eBooks, radio, health requests, two games such as chess/checkers, a wallet application to access account balances/usage, calculator and dictionary.
  • Premium Entertainment Profile - $0.05 per minute – Premium Entertainment Profile will be provided at a discounted rate of $.05/minute and include access to the entire catalog of acuity games, puzzles, movies/television, music, audiobooks/podcasts, eBooks, radio, newsfeeds as well as all Free Profile content.
  • Messaging - $0.25 per message
  • Photo Attachment (Inbound Only) $0.25 per attachment
  • eCards - $0.25 per attachment
  • Video Message (Inbound Only) - $0.35 per 30-second video message
  • Video Visitation (Outbound Only) - $0.16 per minute
  • Photo/Message Printing (black and white) - $0.25 per photo/message
  • Photo/Message Printing (color) - $0.65 per photo/message
  • Basic App Access Pass - $20.00 for 500 minutes - 50+ Basic Games, Anime, Classic Movies, Wellness, Music Channels – expires in 30 days
  • Pluto TV - $15.00 for 30 days – TV and Movie Streaming
  • Stingray Music Subscription - $18.00 for 30 days – Unlimited Monthly Music Subscription similar to Pandora
  • VP Music Subscription - $35.00 for 30 days – Unlimited Monthly Music Subscription similar to Apple Music

 

IDOC will keep providing information about the transition each week. If you have any other questions or worries that have not been addressed in the weekly memos, you can fill out a Concern Form and send it to Central Office – Contracts.