Resident Communications Update/Memo #23

Topics: Tablet Deployment Schedule and Pricing

Tablet Deployment Schedule:

The IC Solutions deployment teams are currently working at St. Anthony’s (SAWC), Idaho Falls CRC (IFCRC), Pocatello Women’s Correctional Center (PWCC) and Twin Falls CRC (TFCRC).

IC Solutions Team 1 will begin work at Nampa CRC on Wednesday September 10th with an anticipated completion date of Thursday September 11th. Once Nampa CRC is complete, they will begin work at Idaho State Correction Center (ISCC).

IC Solutions Team 2 will begin work at Idaho State Correctional Institute (ISCI) on Monday September 8th with an anticipated completion date of Thursday September 18th. Once ISCI is nearly complete, part of the team will begin work at South Boise Women’s (SBWCC).

Here is another view of the dates work is expected to begin at these facilities:

ISCI                     Monday September 8                 (Team 2)

Nampa CRC     Wednesday September 10        (Team 1)

ISCC                   Friday September 12                   (Team 1)

TV-CRC              Monday September 15               (Team 1)

SBWCC              Tuesday September 16              (Team 2)

SICI                     Wednesday September 17        (Team 1)

IMSI                     Thursday September 18             (Team 2)

MVTC                  Tuesday September 23              (Team 1)

The start dates are tentative depending how smoothly the transition goes for the other facilities. All facilities are expected to be transitioned to ViaPath by September 30th.

Reminder:

After your facility transitions to ViaPath, the JPay tablets will no longer be on Wi-Fi. However, the Kiosks will remain connected to JPay services for a while longer. We do not have an official cut-off date for JPay services yet. The date of the cut-off of JPay services will also be communicated once we know.

Pricing:

The pricing details were sent in memo 13. Here it is again:

• Domestic Calls - $0.06 per minute
• International Calls - Cost+$0.06 per minute
• Free Profile - $0.00 per minute – ICS to provide unlimited access to the Free Profile which will at a minimum include access to the messaging application (per message fees apply), secure phone calling application (same per minute cost as a regular phone call), electronic forms, educational resources, PREA resources, documents/facility information, Wellness, commissary ordering, eBooks, radio, health requests, two games such as chess/checkers, a wallet application to access account balances/usage, calculator and dictionary.
• Premium Entertainment Profile - $0.05 per minute – Premium Entertainment Profile will be provided at a discounted rate of $.05/minute and include access to the entire catalog of acuity games, puzzles, movies/television, music, audiobooks/podcasts, eBooks, radio, newsfeeds as well as all Free Profile content.
• Messaging - $0.25 per message
• Photo Attachment (Inbound Only) $0.25 per attachment
• eCards - $0.25 per attachment
• Video Message (Inbound Only) - $0.35 per 30-second video message
• Video Visitation (Outbound Only) - $0.16 per minute
• Photo/Message Printing (black and white) - $0.25 per photo/message
• Photo/Message Printing (color) - $0.65 per photo/message
• Basic App Access Pass - $20.00 for 500 minutes - 50+ Basic Games, Anime, Classic Movies, Wellness, Music Channels – expires in 30 days
• Pluto TV - $15.00 for 30 days – TV and Movie Streaming
• Stingray Music Subscription - $18.00 for 30 days – Unlimited Monthly Music Subscription similar to Pandora
• VP Music Subscription - $35.00 for 30 days – Unlimited Monthly Music Subscription similar to Apple Music

If you have any other questions or worries that have not been addressed, you can fill out a Concern Form and send it to Central Office – Contracts.