Resident Communications Update/Memo #21

Topic: Deployment Schedule through Sunday September 7th

East Boise Community Reentry Center (EBCRC) has successfully transitioned to ViaPath tablets.

The IC Solutions deployment teams will begin work at Idaho Correctional Institution – Orofino (ICIO) and North Idaho Correctional Institution (NICI) on Monday August 25th.

Once ICIO and NICI are complete, the IC Solutions deployment team will begin work at St. Anthony’s (SAWC) and Idaho Falls CRC (IF CRC). This work is expected to begin on September 2nd. Those facilities will be quick, so the team will then move to Pocatello Women’s Correctional Center (PWCC) and Twin Falls CRC (TFCRC) on or around September 4th.

Reminder:

After your facility transitions to ViaPath, the JPay tablets will no longer be on Wi-Fi. However, the Kiosks will remain connected to JPay services for a while longer. We do not have an official cut-off date for JPay services yet. The date of the cut-off of JPay services will also be communicated once we know.

If you have any other questions or worries that have not been addressed, you can fill out a Concern Form and send it to Central Office – Contracts.