IC Solutions has a new licensing contract with ViaPath Technologies to provide a free Bridge 8 tablet to every resident.

• The old tablets are a hard drive and anything downloaded stays on them. The JPay tablets belong to the resident.
• The new tablets use the cloud. Anything on your profile stays in the cloud, NOT on the tablet. These tablets belong to the facility, but your content stays in your cloud profile. If you move to another facility, you leave the tablet at your current facility and a different one will be issued at the new facility.

Transfer only what you plan to use before May 2025.

Yes! There will be things like FM Radio, some eBooks, Chess, Solitaire, and other applications.

The mortality switch was only on the MP3 players which were sold to and used by residents prior to the JPay tablets. The tablets do not have a mortality switch.

• Per JPay, the content on your JPay tablet can be accessed for 30 days from the last sync to a kiosk.
• We have reports that some JPay tablets are working beyond 30 days, however, IDOC cannot guarantee this functionality.
• You will be allowed to keep the JPay tablet as long as it is functional and doesn’t become a security concern.
• There is a process if you would like your tablet unlocked and sent to a residential address.  More to come on this process…

It is not recommended after Thursday, February 6th.  Please keep in mind the delivery of a newly purchased tablet takes approximately 45 business days, which would put delivery on April 7th or later.

Please refer to the information above and know that you may only have access for 30 days from the last sync to a kiosk.  Purchase additional content at your own risk.

After the deployment of the new tablets, the current kiosks will be removed from all IDOC facilities.  The new tablets communicate wirelessly with the network and kiosks are no longer needed.